Today, my standard coffee was EXCELLENT. Not that she isn't normally, but the barista was EXTRA attentive. She said a special "hello" and wrote my name on the cup (personal touch).
Starbucks Promises Customers Perfection
Starbucks' New Pledge: to Make a Perfect Cup of Coffee, or Do It Over Again
SEATTLE (AP) -- A day after shutting down most of its U.S. shops for three hours to retrain baristas on espresso basics, Starbucks is welcoming customers back Wednesday with a new promise posted in stores: "Your drink should be perfect, every time. If not, let us know and we'll make it right."...(more)
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