Wednesday, February 27, 2008

Perfect Brew

Whatever they discussed during yesterday's Starbucks "shutdown" must have worked.

Today, my standard coffee was EXCELLENT. Not that she isn't normally, but the barista was EXTRA attentive. She said a special "hello" and wrote my name on the cup (personal touch).

Starbucks Promises Customers Perfection
Starbucks' New Pledge: to Make a Perfect Cup of Coffee, or Do It Over Again
SEATTLE (AP) -- A day after shutting down most of its U.S. shops for three hours to retrain baristas on espresso basics, Starbucks is welcoming customers back Wednesday with a new promise posted in stores: "Your drink should be perfect, every time. If not, let us know and we'll make it right."...(more)

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